Customer Testimonials

Yesterday, I stopped at Gallatin Subaru and my pickup wouldn’t start. A lovely lady by the name of Angie came out to check on me. She was so polite, courteous and willing to help. When I told her my pickup wouldn’t start, she immediately got Sean the technician to check it out. Sean the technician talked with me about the truck. He was very polite, informative and ready to help. Within an hour or 2, they had it fixed and I was back on the road. Angie and Sean the Technician are great people and I wouldn’t have ... Read More Google - May 13, 2025

Sam with the shuttle service did an awesome job! He was a safe driver, and very polite. So, the free shuttle service was absolutely awesome and the customer service for my vehicle maintenance was excellent. Five star experience.

Worked with sales associate Matt Montei. He was awesome. He helped my wife and I get what we wanted quickly and efficiently. Would recommend him and Gallatin Subaru to anyone.

Great dealership and amazing people! Matt treated us like family and really went out of his way to get us the best deal on our new Subaru! Can't recommend them enough


The sales team at Gallatin Subaru were very professional and knowledgeable. They made the trade and purchase easy and straightforward. Thanks Jon, Dimitri & Mia! Love my new Subaru Forester.

Excellent staff: knowledgeable, friendly, efficient. They made the car buying experience wonderful! We will absolutely tell all of or friends about Gallatin Subaru!

My wife & I have bought two new to us vehicles here, a 2021 Crosstrek and a 2017 Forester. Both times we have worked with Zach N in sales and he made the buying experience painless and enjoyable each time. When we arrived in August of 2024 we had never bought from a dealership before, he did very well with hearing our needs and showed a few Cars and we decided that the 21' Crosstrek fit our needs! He was knowledgeable, honest, never pushy, very helpful, and did well to make the first time buying experience enjoyable! In April of 2025 it was time to ... Read More Google - Apr 23, 2025

Zach and Mia and the finance department were so helpful. By far the best car buying experience, thank you!

The service department has greatly improved over the years. Everyone is professional and friendly and explains to me exactly what my car needs. I would definitely recommend to any Subaru owner.

This shop has had issues in the past, but over the past few years, they have taken responsibility for their mistakes and really committed to improving their service. Given these changes, I would be open to working with them in the future, in spite of frustrating experiences I have had in the past.
In May of 23, I came to GS with an issue. When I received a diagnosis, the issue was related to my tie rod end and lower ball joint. These parts had been replaced within the last 3,000 miles, so I was hoping to have clarification regarding the exact ... Read More Google - Apr 11, 2025

What a wonderful experience at Gallatin Subaru! Sean, Tanner, Chad & Mia were all so amazing and friendly to work with! They were super knowledgeable and helpful when selecting my vehicle. I appreciate the time they took to show me features and were never pushy about purchasing. It was a comfortable, fun experience, and I highly recommend Gallatin Subaru and its team. I love my Outback!!!

What a wonderful experience at Gallatin Subaru! Sean, Tanner, Chad & Mia were all so amazing and friendly to work with! They were super knowledgeable and helpful when selecting my vehicle. I appreciate the time they took to show me features and were never pushy about purchasing. It was a comfortable, fun experience, and I highly recommend Gallatin Subaru and its team. I love my Outback!!!

There sales personnel are good. But, after the sale, they are not good. They would not complete the IRS documentation necessary to get IRS tax incentives. They sai theythe dealersip already reduced the price, so they won't fill out paperwork so I can'tclaim the IRS tax incentives. I bought a new Subaru Solterra and the vehicle range when fully charged is 45 miles less range than Subaru advertises. When I asked about the significant difference in mileage range, I was told they wouldn't help. I was told I had contact Subaru of America. The wouldn't even check ... Read More Google - Apr 2, 2025

We had a great experience at Gallatin Subaru. Matt helped us to get the vehicle we wanted and we are so glad we drove all the way to Bozeman to get the car that I LOVE!


Jonathan Missman was and still continues to be amazing to work with. He was very patient and answered every question I had about upgrading to a WRX. This is my second purchase from Gallatin Subaru and they are top notch! From sales to service you can’t go wrong! Thank you Jon and Gallatin Subaru!! I love my car!!

Shout out to Ian and the whole team for being so kind and helping find my new car!

Friendly staff, ask questions, service with a smile. Thank you.

Every time I come into Gallatin Subaru, they are quick, very pleasant and let me know information. Gadi, One of the customer service people out in the service garage was exceptional very pleasant and got all of my questions answered quickly. I am so glad that I currently have a Subaru to be able to go to such a great dealership

Long story short: Coming from a great distance because I could not find anything local to my area, I bought a used vehicle (not a Subaru) from them. Everyone I worked with was friendly and made it easy.
The problem came when I was driving it home (over 250 miles) and it broke down. After some angst in getting it towed to a repair shop, found out the transmission was shot, like it hadn't had a flush its entire life.
To their good name and credit, they paid for my tow. On top of that, they offered to either (1) send ... Read More Google - Mar 6, 2025

Good service, adviser nice,

Best experience I’ve had at a dealership!!! gallatin Subaru of Bozeman was amazing John was the best salesman i definitely recommend him for any of your needs!

Top tier customer service

Bought my 2017 Subaru Outback from Ryan a few weeks back and what a great process!! They were amazing to work with!! Would buy from them again in a heartbeat! Love my new car❤️

They’ve been so helpful every time that I’ve come in. My last visit today was very beneficial Jason was able to accurately diagnose and spot my coolant leak, and re-tighten the hose, eliminating what I worried might be a bigger problem Thank you, Jason


Hi Kieran,
I have to say not feeling well and not wanting to do this today, I did. You are a pleasure you were patient you were informative, I couldn't have had a better experience anywhere! I grabbed a pile of your cards and I will be handing them out! I hope your employer realizes what an asset you are to their company, and I look forward to working with you again! Thank you so very much for your time today. I would also like to thank Parker and Shelby for their help and Brian for trying to upsell ... Read More Google - Feb 9, 2025

I am not usually a reviewer person but I really feel like I should highlight the generosity and kindness the leadership at this Subaru had for me. I scheduled a service, which I incidentally had to reschedule a few times and they made it extremely easy to do so. After a misunderstanding with the cost estimate and final cost of the service, I left a bit shaken as I wasn’t financially prepared to pay the cost of my service and would’ve asked that some of the services not be done at this time, had I known prior to ... Read More Google - Feb 7, 2025

These people go above and beyond to make everything right. I had a complicated issue (electrical) and they worked patiently with warranty and insurance to get everything fixed. Big thanks to Ben and Jacob in the service department for going the extra mile!

My partner and I recently bought a new crosstrek from Gallatin Subaru. Not only do we LOVE our car but we also loved the buying experience. Our salesman, Ian, made the process smooth and flawless and answered my many questions. We will be buying all our future Subarus through Gallatin

My wife and I recently got a used car here that we traded for from our last car we also bought from them. They gave us a good value and a fair assessment of our trade car which we were very happy with. After completing the trade, we noticed a couple small cosmetic problems with our new car. When we asked our salesperson Ian Deroeck about them, he was very understanding and was willing to do whatever it took to fix the issues. He and his management team went above and beyond to make sure we were happy with our ... Read More Google - Jan 25, 2025


I hit a deer and totaled my car last month, meaning I had to buy a new vehicle unexpectedly right around Christmas time. It was incredibly stressful! So I can't say enough good things about my experiences with Gallatin Subaru. I did everything remotely (a scary experience to spend so much money on a used vehicle without seeing it in person!), and Zach was an incredibly helpful salesperson to work with. I never felt pressured, and all of my questions were answered quickly and thoroughly. My car was delivered last week, and it's everything I hoped it would ... Read More Google - Jan 7, 2025


My husband and I had an absolutely amazing experience at Gallatin Subaru. We had recently gone through a bad experience shopping for my husbands car at a location in Billings, and the people at gallatin subaru definitely turned around our outlook in the realm of shopping for cars. Ian and I were in contact back and forth for a few weeks about a certified pre owned 2023 Subaru ascent onyx. We live In billings so it was hard to make a trip out there with work. We finally made a time work and our experience was amazing. We had our dogs ... Read More Google - Dec 27, 2024

We had an excellent experience. Everyone in the dealership was very polite and helpful as soon as we walked in. Our agent, Jon, was knowledgeable and able to answer all our questions without being pushy. After sale contacts and assistance has also been excellent.

Very professional service department! Highly recommended, and we'll go back.


12/10 Would recommend them. Bought my car here and always do the servicing there because they are so nice and helpful.

I stopped in one day to get some air in my tire that had been low. Come to find out I had a nail in my tire and it was completely flat. Dylan and his men were so kind to loan me a nicer version of my car until the next day because I had my three young children with me. The repaired my tire and washed my car when I returned the next day and didn’t have to pay a dime! Top notch customer service!

Great sales personnel, but not impressed with the Subaru.

Jonathan and his team were so accommodating and friendly. They got me in my dream car and helped me through the whole process.

Gallatin Subaru was our last stop on a frustrating day of car shopping. Zach met me at the door with a smile and a wonderful attitude. He answered all the questions we had and we were able to buy a great car that fit our budget. Great experience!

What a positive experience it was last week when we went in to see about buying a new car! Our salesperson was Ian Deroeck he was extremely knowledgeable about the 2 Subaru Outback models we were interested in. We took a test drive and made our decision. The entire staff was a joy to work with from; Mia who helped pair our phones and set up our car, Eric who appraised our old Subaru to Dimitri who helped set up our glass coverage and all the paperwork. It was truly a wonderful experience working with the entire staff who were all ... Read More Google - Nov 12, 2024

I was travelling through Bozeman in early October, visiting family, planning to depart on a Saturday morning. Friday afternoon while getting my car ready for the trip, all of the dash lights and warning bells went off when I turned on the car. This did not make any sense at all for a well maintained Forester with 57,000 miles. The owners manual suggested a problem with the transmission. I called Gallatin Subaru and was connected with Jake. Once he understood the symptoms he said that travelling to the Seattle area was not a good idea until the diagnostics could be reviewed. ... Read More Google - Nov 5, 2024

We started with John at the subaru dealership and found a car at audi volkswagen. Seriously professional, great cars, and awesome customer service. Bryan the used manager went above and beyond even after purchase to make sure our car was up to standard. Very happy we ended up buying from them. Marisa and Ben Fox

Jake was great! Got me rolling again. All the service people do an awesome job at Subaru . Keep doing what you're doing right, Thanks!

Love the folks over here, always timley and provide shuttle when needed. Jake in parts and service is a gem. Kind and understanding amongst a plethora of other wonderful traits that makes me feel at home every time I come in for a service. Thanks!

Every time I've made an appointment to have general maintenance at Gallatin Subaru, they've gone above and beyond to make sure I'm well taken care of. Dylan Weber, in the Service and Parts Department, has been a great help each time I've come in with random issues and general inquiries. He's been great at setting me up with exactly what I need and exceptional at recommending other avenues that may be necessary down the road. Everyone there is always more than obliging to my busy schedule and almost always have everything completed on my car ... Read More Google - Oct 31, 2024

I love going to Gallatin Subaru because Jake J always has a friendly attitude and provides amazing service.

My guy Jake Jevning is a real outstanding gentleman. He was very polite and informative when it came to helping me understand what was wrong with my 08 Outback aka Frank. Jake seems to have a way with cars almost like a car whisperer. I brought frank in one time due to it running very rough, almost like frank smoked two packs a day. Jake told me to come on down just like Bob Barker used to. Once I got down there we popped the hood on the old beast and wouldn't ya know Frank was a smoker. Jake said ... Read More Google - Oct 31, 2024

Jake was very helpful when I brought in my BRZ for the valve spring recall. The car was only in a a few days and the entire repair was well explained. I would bring back my car again in a heartbeat if I had anymore issues.

The lady that helped me(angie) was awesome. Met me at my car and explained everything. She even offered me what looked to be a granola bar and also a dog biscuit(not for me but for me but for my litttle dog biff). Love taking my car here.

(Translated by Google) The service I had at Gallatin Motors was spectacular from the moment the service advisor Gadi assisted me. He was very kind and helped me resolve the problems I had. Excellent service and I will surely recommend it to my acquaintances. Aside from that, the mechanic service was incredibly fast and efficient without any problems. Thank you gallatin motors of subaru.
(Original)
El servicio en gallatin motors que tuve como experiencia fue espectacular desde el momento en el que me atendió el service advisor Gadi, fue muy amable y me ayudó a resolver los inconvenientes que presentaba, ... Read More Google - Oct 30, 2024

recently in this last year my car was needing attention in repairs. Angie at the front of the dealership helped me through all the steps to getting my car off the side of the road and into repairs. It was a godsend to have Angie as the voice of Subaru in my time of need. thanks again.

Recently I had my BRZ in the shop for some interesting noises coming from the transmission, and they found the gear synchros had gone bad, along with some other parts that needed replacement. My service writer Jake went above and beyond to get the repairs covered under warranty, and I can't thank him and the technician Nate enough. So far Jake has taken care of four of my vehicles for me on many different occasions, and he has always provided top notch professional service, advice and knowledge. Big thank you to Jake and the whole team at Gallatin Subaru ... Read More Google - Oct 22, 2024

Took my truck to see if they could help me with a noise in the rear axel. From the moment I got in, the Customer Service was exceptional. Gadi greeted me and offer the help. Good thing she available. Got my truck fixed in no time. She also told me if I had any other issues to come by and she will make sure it will be taken care of. Definitely a place to go back. Friendly and cordial service from beginning to end. Thanks a lot

this is by far my favorite subaru dealer i’ve been to, the service is always so quick and awesome! big shout out to angie for always getting me in and taking care of me!

I got my oil changed at the service center last week. Jake not only took great care of us through an entire year of vehicle maintenance and craziness, but continues to take great care of us after we resolved the issues, bought a new vehicle, and makes sure we get the services we need to make sure this vehicle is dialed and running smoothly. Thanks Jake for all the help over the past few years! See you at the next service

Dylan was instrumental in getting my extended warranty company to pay the optimal amount in my contract…and get prices to affordable to get my new transmission done…Thanks Dylan for going above and beyond…I am a vested customer in Gallatin Subaru thanks to you and the great service I get from Dylan…Laura Gastineau…Bozeman MT

I had a great experience at Gallatin Subaru for my 30k service, thanks to Matthew and Jake in the service department! They were knowledgeable, efficient, and trustworthy to ensure my car got the service it needed.

Had my car worked on at Gallatin Subaru of Bozeman, and I had an amazing experience as my service advisor Angie, was very helpful and thorough with her recommendations and she had a great attitude!

My salesman, Jon Missman, was terrific: knowledgable, helpful, honest and with a can do attitude. He made the whole process easy -- and even fun!

Jon Missman was incredible! I was very uncertain about what vehicle was going to match my needs and budget but he persevered and found me a perfect match. Additionally, he helped walk me through my first dealership purchase. Many thanks to him and the rest of his team <3

Angie is always so great with getting me in when I need things done. She's always so cheerful regardless of what time I go in. She is professional and very helpful. If she doesn't know the answer to my question she finds out what the answer is. I would recommend Gallatin Subaru to anyone needing help with their Subaru. I have been going to them for years.

I had my car serviced at Gallatin Subaru. I’m impress with how clean the service department is. Jake is so friendly and knowledgeable. He explains what is happening with my car. I will always ask for Jake from now on to take care of Outback.

I have a wonderful service advisor Angie ,who has always been so helpful and taken good care of me Highly recommend her and Gallatin Subaru in general!

Absolutely love the help I get from Subaru. I appreciate everything they do. I appreciate how easy they helped me find my new car, and I am very grateful for how quick and easy it is to get maintenance done. So appreciate all you guys do, and a special thank you to Angie and Gadi thank you for all your help!!!

I recently took my vehicle to Gallatin Motors Subaru, for some mechanical issues and I must tell you my experience there surpassed any and all expectations I had . From the moment I drove into the shop area, I was very very impressed with the cleanliness and the impeccable customer service. I was greeted by a service rep named Olivia that could not of been more helpful and informative , answering all of my questions and explaining in detail on what to expect going forward. She then gave me the option of waiting in the very clean, neat and tidy lounge or ... Read More Google - Oct 8, 2024

Jake Jevning helped me process my options regarding my 2010 Legacy I am currently trying to fix up. Maintaining an older car can be super challenging when it comes to that point of deciding whether to put more work into it or sell. Jake was super honest with me and clearly knows what he is talking about. I did not feel like he was trying to get me to replace unnecessary parts, and he spent a long time making me feel heard about my concerns/questions. I didn't even have an appointment yet, and I already feel like I'm ... Read More Google - Oct 7, 2024

I had a great experience working with the Subaru team after getting into an accident. The whole team was friendly and easy to work with. Dylan helped me coordinate with both the Subaru team and the body shop. Thank you!

The services are amazing. They always take care of my cars (I feel they make it special) and Gady is wonderful, the attention is incredible you can always come with her and she will help you with everything about the car. Really the whole service team are great. I always say that going to do the car service has never been so great. I love the Subaru. They're great. Thank you all.

Always a great experience here. Dylan in the service department is knowledgeable, professional, and quick to respond at any moment. The shuttle service is a very handy bonus: free pickups and drop-offs if you need to get back to work.

Dylan at the service desk is the best!

New to town and I called last minute about an oil change and they were able to squeeze me in same day. It seems so difficult to get appointments in many places, but Dylan in the service department made it happen! Highly recommend. Excellent service. 5 stars!!

I recently had my car at Gallatin Subaru to get the motor replaced. After getting the car back two weeks ago, it's been running super well and there haven't been any issues. My service advisor Jake did a great job at communicating with me throughout the process, including giving me updates about my warranty coverage and if there were any additional problems with the car. Jake also provided a loaner vehicle to me for the 6 weeks that my car was in the shop, which was immensely helpful so I could live my life as normal. I've always ... Read More Google - Oct 2, 2024

Friendly staff. Nice atmosphere. Great service.

My experience with Gallatin Subaru has been superb. I would recommend them to anyone interested in purchasing a vehicle.

I would recommend Gallatin Subaru to anyone interested in purchasing a vehicle. My experience with the dealership has been superb.

I had a great experience here. I recently bought a Subaru Crosstrek, and the staff here were so helpful in getting me started as quickly as possible. It was a good time.

Chris Williams was phenomenal! Very knowledgeable about car details. Listened carefully to what I was looking for and made suggestions based on my needs/budget. Patient and answered all questions in depth. The staff were kind and helpful. I love my new Crosstrek, I highly recommend.

Angie in service is always an excellent person to work with!!! 10/10 will only go here for service every time💜

The sales representative was very kind. No pressure like many do. I liked that a lot.

After a bad experience at another Dealership, I called Gallatin Subaru and told Zoie that I needed a "nice" salesperson. She connected me with Ian Deroeck. He did not disappoint! He was very patient showing me the CrossTrek, Outback and Ascent as I was undecided on which model to purchase as I was unfamiliar with Subarus. He was very calm and always thoroughly explained everything with no pressure. The purchase process was very quick and easy - with all of the documentation very organized. River was also very kind and helpful in explaining all of the vehicle features ... Read More Google - Sep 1, 2024

My 2020 Subaru outback started freaking out after a long roadtrip all the lights showed up and was driving in limp mode where i could't go past a certain speed. I obviously was nervous as this my only daily driver. They were able to look at it the next morning and learnt the problem might have been more consequential than the gas cap issue that i thought it was. Dylan the service advisor was very helpful in communicating and advocating for it to be repaired with the warranty. The promptly provided me with a shuttle to my work and when ... Read More Google - Aug 30, 2024


Cole is the best! He was easy to talk to and extremely informative. No pressure either. I felt like I couldn’t have asked for a better salesman. I hope he’s still there in 3 years when I come to upgrade my Forester! I’ll be asking for him.

My wife brought in our Subaru for service. They found some things and went to bat for us with our third party warranty company. Lent us a loaner car while ours was being fixed. Very professional and courteous.

Less than a week ago I started the dreaded task of purchasing a car 2300 miles away. I inquired and very shortly received a text from Cora who got me in touch with Ian. I have been in sales for 25 plus years and have dealt with sales people longer and have never worked with someone as good as Ian. 95 percent of the sale was done on text, he heard what I needed and my concerns and then made the process an enjoyable couple of days. My wife and daughter will be picking up the car but when I am in town ... Read More Google - Aug 16, 2024

Ian Deroeck sold us our Subaru Forester. We can't speak highly enough of him! Friendly, professional, helpful and so wonderful to work with! We told him what we were looking for and he matched us right away!! He genuinely cared for our needs!

An exceptional experience with their service department. Alex,service advisor, and the mechanic went way above my expectations replacing my transmission in less than two days. I had a planned cross country trip planned and they worked late to help make it all happen. UNBELIEVABLE.. I will never forget it. Many thanks to Alex and the mechanic who took a personal interest in my plight.

When I first arrived at Gallatin Subaru in Bozeman I was promptly and heartily greeted by sales associate Ian DeRoeck, who was very accomodating with showing me their inventory of Foresters and Outbacks which had the features I wanted, and within the price range I desired. I was given the option of looking at discounted end-of-year models, new incoming models, and low mileage used models. It was nice to have options, and very good ones at that. Mr. DeRoeck gave me a very thorough rundown on each car and it was a pleasure to have been able to do an ... Read More Google - Aug 12, 2024

We took our Forester in after being broken down on the side of the highway without having an appointment. From the moment we arrived we were treated well and the staff was very welcoming and helpful. They worked us into the schedule and was able to fix our car that same day. A day later we were back (having to have the car towed) and they got us right back in and fixed a totally separate issue. Kensington helped us the entire time and she was amazing. I can't say enough good things about Gallatin Subaru.

I'd give a higher rating if I could. After our experience at Rimrock Subaru, which was NOT a positive one, Jonathon out shown everyone we dealt with prior. We called at 9:00 in the morning. We told Jonathon what our needs were and what we were willing to pay. 4 hours later, we drove back to Billings in our new 2024 Subaru Outback Onyx. Jonathon and the entire staff at Gallatin Subaru made the buying process far better than we've ever experienced. If you're looking for a new vehicle, do yourself a favor and call Jonathon at Gallatin Subaru. You ... Read More Google - Aug 3, 2024

They were very personable and easy to deal with. And took time to help us.

Friendly, prompt customer service. I told them what I was looking for and what my budget was. They helped me get just that without any extra fuss. At the end they even delivered the vehicle free to my house. This is my second subaru purchase from Ressler/Gallatin Subaru and I'd recommend them to anyone.


Very professional! Went above and beyond in helping me learn all about vehicle .

Best service I have ever experienced in the car buying process, and this is my 15th new vehicle. Top notch service. Im not a fan of non negotiation buying but that's just me