The 2023 Subaru Love Promise Customer and Community Commitment Award
We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.
We're honored to receive the 2023 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.
What is the Subaru Love Promise?
Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.
How is Gallatin Subaru dedicated locally to the Love Promise?
Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.
Heart of the Valley Bozeman MT
Gallatin Solid Waste Management, Subaru Loves the Earth
Hyalite Elementary
Human Resources Development Council
Cancer Support Community Montana
Love Promise Stories from Gallatin Subaru
Subaru and Gallatin Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
Marla's "Underdog" Story - Callie H
Through our partnership with Gallatin Subaru, we hosted an adoption event during October and by the end of the month Heart of the Valley and Gallatin Subaru helped 66 shelter dogs find their perfect, loving home. Thanks to Kelly Polinsky and Jayden Schaap from Gallatin Subaru we were able to host an open house as part of the month long event where new adopters were given Subaru care packages, and were able to participate in a pet costume contest, shelter tours and more. One of the dogs adopted during this open house was six-month-old Marla. Marla was a ball of puppy energy when she came to Heart of the Valley. She arrived at the shelter through HOV’s transfer program, which brings in dogs from other rescue organizations in Montana that are experiencing stray dog overpopulation or a lack of space and resources to care for the abundance of dogs in their facilities. Upon examination by Heart of the Valley’s vet staff, it was clear that Marla had a problem with her jaw that was causing her pain and leading to some extra “mouthy” behavior. Heart of the Valley called our friends at Montana Pet Dentistry who performed a surgery to fix her bite so she could be placed up for adoption. After two weeks at HOV Marla was on the mend and ready to meet her new family. She is now happily in her new home and even gets to go to work with her new guardian. We are proud of Marla’s happy “tail”- made possible by community partnerships!
Helping teachers and Students and Hyalite Elementary - Jayden s
Gallatin Subaru, during the #SubaruLovesLearning event, took the time to go to Hyalite Elementary School in Bozeman, MT and donated supply boxes to teachers. These boxes were filled with all types of materials such as pencils, erasers, whiteboards, headphones, poppets, etc. The materials will help add accessibility to learning for these students.
Subaru Loves Pets - Heart of the Valley - Jayden s
Heart of the Valley is an open admission shelter which means they accept any dog or cat brought to the shelter regardless of condition or circumstance. In addition to reuniting lost pets with their families and finding new homes for homeless animals, HOV serves as a resource for the community by providing programs and services designed to help bring people and pets together. They offer humane education programming, canine training classes and behavioral consultations, special adoption programs for senior adults and military veterans, low-cost micro-chipping, ID tags, pet licensing and a no cost Spay/Neuter Assistance Program. During the month of October, Gallatin Subaru will donate $100 for every shelter pet adopted at Heart of the Valley. On October 15, Gallatin Subaru partnered with Heart of the Valley for their 15-year shelter anniversary. There was food, drinks, games, and a costume contest! Gallatin Subaru handed out new adoption boxes which included toys, leash, pet wipes, etc. Gallatin Subaru also handed out toys, dog bowls, and water bottles to everyone that came and celebrated!
"Above and Beyond" - An Understatement - Jayden s
On June 5, 2022 I was driving my 2015 Subaru Outback from Livingston, Montana to Kalispell, Montana. As I was entering Missoula, smoke began coming out of both ends of my car, barely made it off 190 when it died. I called my insurance company roadside assistance and then the Montana Highway Patrol. It would take 90 minutes for a tow truck to arrive and I wasn’t in a safe place, traffic wise. Five days earlier, I took my car to Gallatin Subaru in Bozeman for an oil change and to swap out my winter tires. Unfortunately, whoever changed my oil, failed to tighten something and my Outback’s engine suffered a catastrophic failure. It was imperative that I get to Kalispell. I had to be at the hospital the next day for much needed tests. I had major knee surgery three weeks prior and there was concern my knee was becoming infected. If this were to happen, nothing could be done to save my leg. The Montana Highway Patrol gave me a ride to a local hotel and I tried finding a car to rent. Unfortunately, there were no rental cars available in Missoula or Kalispell. The next morning I called Gallatin Subaru and spoke to the General Manager; Brian Woodmansee. I explained to him what had happened and why I had to get to Kalispell. He sent one of the employees to pick me up and drive me to Kalispell. It’s a three hour drive from Bozeman to Missoula and another two hour drive to Kalispell. The employee would stay in Kalispell and drive me to my surgeon’s office the following day and then we would drive back to Bozeman. Later that day I received a call from Jill Graden, the Service Manager at Gallatin Subaru. She arranged for a loaner vehicle from Toyota of Kalispell. She explained that a tow truck would pick my car up from the Hilton in Missoula and take it to Gallatin Subaru. The next morning I picked up the loaner car from Toyota of Kalispell. My knee was not infected, and I was on my way home. I would have to make another trip to Kalispell the following week just to double check all was well and it is. Jill Graden explained to me the engine in my Outback needed to be replaced. She kept in contact with me every week letting me know the status of my car. I picked up my car there days ago and it runs great. The mechanic who installed the new engine explained to me what he had done and if I had any questions or concerns, to call. It was clear that he enjoyed what he was doing. To say that Gallatin Subaru went “above and beyond” is an understatement. When I told Brian Woodmansee how important it was that I get to Kalispell, within half an hour he had a plan. Getting me to the hospital was his priority and everything else would have to fall into place. And, it did. If a car couldn’t be found for me in Kalispell, the young man who drove me from Missoula was prepared to stay the night, give me a ride to my surgeons office the next day and then take me back to Bozeman. The kindness and professionalism given to me won’t ever be forgotten. And, I won’t go anywhere else when it comes time for a trade in.
Gallatin Subaru supports STEM Education - Kelly P
Montana Science Center provides hands-on learning experiences in science and technology that inspires creativity, innovation, and leads to real-world application. MSC enables children and adults to understand and thrive in the changing world around them, bringing learning through play and curiosity in Science, Technology, Engineering, Art and Math (STEAM) with opportunities like interactive exhibits and hands-on science programs. The work that the Science Center does inspires students to strengthen STEM skills for lifelong learning, build creativity, enhance critical thinking skills, and problem solve in order to be ready for whatever our fast paced world throws at them. Gallatin Subaru supports the Science Center by sponsoring the Evening in Science a benefit to support STEM education from rural Montana to local communities. It is critical that communities invest in opportunities, like those through MSC, that allow students to discover their talents and to learn about unique possibilities for careers, especially those that allow them to stay in Montana.
Supporting Emerging Leaders Through DECA - Connor H
DECA provides High School students with the opportunity to gain valuable skills in management, hospitality, finance, and marketing. This is a fantastic way for students to build confidence and prepare themselves for college and beyond. Our team at Gallatin Subaru supported these emerging leaders by judging multiple segments during the High School event in Anaconda, Montana. We provided an internship for the winner in the automotive marketing segment. This is able to be claimed by the student as college credit once they become eligible. DECA is a great organization that promotes meaningful, relevant learning. Our team was excited to be involved with helping individuals take the next step in their careers.
Gallatin Subaru Donates to Winans School - Sean S
As part of our Subaru Love Promise commitment, our team at Gallatin Subaru donated crucial school supplies to the Winans School for children in Livingston, Montana. The school was in need of electronics to teach their students remotely due to COVID19. The team donated an iPad to each classroom to provide the students with the best opportunity for science and technology learning. Gallatin Subaru also provided books and other school supplies to help children learn while being safe and healthy. The staff at Winans school was so appreciative of the donations that each student signed a thank you book shaped like a Subaru which is currently displayed at the dealership.
Blankets & Socks for the Warming Center - Connor H
With the Montana Winter approaching it’s important that Americans who are experiencing homelessness stay warm during the cold nights. With our commitment to the Love Promise, our team at Gallatin Subaru partnered up with Human Resource Development Council (HRDC) who operates the local Warming Center in Bozeman, Montana. Our team scheduled a time to drop-off and provide the Warming Center with boxes full of blankets and 200 pairs of socks! The staff at the Warming Center were so appreciative of this donation!
Stafford Animal Shelter & Subaru "Love Pets"! - Alyson K
Stafford Animal Shelter was extremely excited when we were chosen by Gallatin Subaru to be the shelter partner in their national "Subaru Loves Pets" Campaign. Our shelter and the local dealer teamed up and hosted an in-person adoption event in the Bozeman dealership's dog-friendly play yard on10/22/21 which was #nationalmakeadogsday! The TODAY Show kicked off Subaru Loves Pets Month airing on 9/30 and followed up Celebrating UNDERDOGS which aired on the day of the event. Gallatin Subaru will donate $100 for every animal adopted from Oct 1 to Oct 31, to be capped at $3,100. Both Stafford Animal Shelter and Gallatin Subaru used extensive social media to promote "Subaru Loves Pets" and "Make A Dog's Day" and invited the public to attend the event. We had a great turnout, maximized the Subaru contribution and helped several dogs find forever homes! Subaru provided goodie bags to the adopters and to Stafford to bring back for our shelter pets. We are grateful to their generosity and look forward to developing our relationship & helping homeless pets together for years to come!
Stafford Animal Shelter & Subaru "Love Pets"! - Stafford S
Stafford Animal Shelter was extremely excited when we were chosen by Gallatin Subaru to be the shelter partner in their national "Subaru Loves Pets" Campaign. Our shelter and the local dealer teamed up and hosted an in-person adoption event in the Bozeman dealership's dog-friendly play yard on10/22/21 which was #nationalmakeadogsday! The TODAY Show kicked off Subaru Loves Pets Month airing on 9/30 and followed up Celebrating UNDERDOGS which aired on the day of the event. Gallatin Subaru will donate $100 for every animal adopted from Oct 1 to Oct 31, to be capped at $3,100. Both Stafford Animal Shelter and Gallatin Subaru used extensive social media to promote "Subaru Loves Pets" and "Make A Dog's Day" and invited the public to attend the event. We had a great turnout, maximized the Subaru contribution and helped several dogs find forever homes! Subaru provided goodie bags to the adopters and to Stafford to bring back for our shelter pets. We are grateful to their generosity and look forward to developing our relationship & helping homeless pets together for years to come!
